How to Edit Orders / Tickets

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How to Edit Orders/Tickets – Support Center

Editing orders will allow the administrator to change various information linked with the order such as, Team Selection, Price Paid, Promo Code, Affiliate, etc.

1. Login to the admin of your site

2. Click Orders > Find Orders on the left menu

3. Click the Action menu next to the order you would like to edit

4. Select View/Edit from the action menu

5. On the left hand side, you have the option of clicking the tabs for Order Information, Shipping Information, Billing Information, and the ticket types in the order will be listed below that

6. Any fields that are not grayed out can be changed by selecting a new option from a dropdown menu or entering in text, depending on the type of field you are editing

7. Once you have made any desired changes, click the Save button at the bottom of the page

 

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